Gemma Pilsbury was a Vodafone customer coming to the end of her contract when she received a cold call from a person representing another company. “They told me that they could offer me a better deal. I said no, I was happy with Vodafone. Then they said that all Vodafone customers were required to do some public speaking as part of their contract renewal. I just froze up as I’ve never been able to speak in public. Ever since I saw Ricky Gervais at the Diana memorial concert.
“I signed up to Orange that very instant and ever since then my life has fallen apart. I’ve lost friends, I can’t sleep at night and I can never get any bloody signal.”
Joe Larkten was another such victim. “I got a call from Virgin who said that if I signed up to a two year deal, they would be able to rescue me from the swarm of bees who would lock me in a confined space. I can’t believe they would use such manipulative tactics like that. To target someone at their weakest and most vulnerable. Although the amount of free minutes I get each month is outstanding.”
